BrightBooks7-Day Replacement & Exchange Policy (No Returns / No Refunds)
We do not offer cancellations, returns, or refunds once an order is placed. However, if you receive a damaged, defective, or incorrect product, you can initiate an exchange within 7 days of delivery.
Note: An unboxing video of the product is strictly required as proof for any exchange request.
Contact our customer support team at brightbooksofficial@gmail.com or WhatsApp +91 8789320315 with your order details and the opening video of the package.